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Shimano
Shimano North America Fishing, Inc. Reel Support Services  One Holland  Irvine, CA. 92618  ON SITE CUSTOMER SUPPORT: IRVINE, CA 8:30 a.m. to 4:30 p.m. Monday – Friday Pacific Standard Time U.S. CUSTOMER SERVICE: 1-877-577-0600 CANADA CUSTOMER SERVICE: 1-866-491-5229